Welcome to Customer Service


Opening Hours

Monday to Thursday 9:00 to 5:00 PM ET

Friday 9:00 to 3:00 PM ET

Note: Our Customer Service line will be closed Wednesday, January 25, 2017 and Thursday, January 26, 2017. Please send us a message or leave us a voicemail and we will get back to you as soon as possible.


Our site accepts payment via VISA, Mastercard and VISA Debit.

When you place your order, your credit card will be pre-authorized for the full amount of your order. You will only be charged once your order ships from our warehouse.

Unfortunately, it is currently not possible to use a JACK & JONES / VERO MODA gift card online.